Claims Channel

MASISA has communication channels for direct or anonymous claims related with the observation of its Entrepreneurial Principles, Ethical Conduct Code, Conflicts of Interest and any other related topic that entails a possible regulatory non-compliance, in its internal control environment, its financial statements and situations or facts that require the attention of Management and/or the Board of Directors. A timely, independent, confidential analysis is assured for all claims filed without any repercussions for the parties issuing such claims through structured and monitored processes by the company’s Audit Committee.

Claims received during 2007

Status Number
Received 24
Solved 21
Im process 3

External Channels Available:

In writing addressed in a confidential envelope to:
The Secretary of the Audit Committee, at the Corporate Offices of MASISA S.A. Av. Apoquindo 3650, 10th floor, Las Condes, Santiago, Chile.
Through Internet: E-mail addressed to: principios@masisa.com